BE.YOU / Customer care
Shipping policy
Last updated October 18, 2026
Worldwide shipping
BE.YOU offers worldwide shipping, subject to carrier availability and applicable shipping restrictions. Contact us before ordering if you need to confirm delivery to your destination.
Shipping charges
Customers pay shipping charges. Applicable shipping charges are shown at checkout before you complete your purchase.
Inventory & dispatch
Orders ship as soon as inventory is ready. Items that are not yet ready to ship may take longer to dispatch. Any availability or delivery estimate is not a guaranteed date.
For an update on availability or shipping, contact us with your order number. If an order is delayed, you may contact us to discuss cancellation and refund options. Your rights under applicable law remain unaffected.
Delivery & tracking
Delivery time varies by destination, shipping service, and customs processing. Tracking details will be provided when available. Please contact us if your parcel is delayed, missing, or damaged.
International orders
International deliveries may be subject to customs duties, import taxes, or other local charges. Any charges collected by BE.YOU will be identified at checkout. Additional charges may be assessed by local authorities or the carrier. Contact us before ordering if you need clarification.
Address changes
Check your shipping address before placing an order. Contact us promptly to request a correction. Changes may not be possible after dispatch.